Campaigns that have been scheduled for sending, currently preprocessing, or currently sending, can be paused.
How to Pause a Campaign
There are two ways to Pause a Campaign. You can pause it immediately after hitting Send, on the confirmation popup window, or in Reports while its still preprocessing or sending.
Once you have hit Send on your message, you are given a confirmation popup. Here you are able to hit Pause immediately. For the best chance at fully stopping the message from sending, hit the Pause link within seconds of the popup appearing.
In Reports During Preprocessing or Sending
- Navigate to Reports.
- Click Open Report Dashboard.
- Pause using the Pause icon, during preprocessing or sending.
Other Things to Know
No changes can be made to a paused (sent) message. If you need to make changes to the message, you will want to keep the campaign paused and send a new campaign.
If you pause a campaign, JangoMail will email you daily reminders alerting you that you have a paused email campaign, and that you have 7 days after the Pause date to Resume your email campaign.
If you are using our API to manage your sending, you can still Pause and Resume your emails with the calls below.
Pauses a mass email campaign
Resumes a paused mass email campaign