Reports Overview

With JangoMail's detailed reports, you can view campaign statistics from the overall group level down to the granular details of the SMTP logs for each recipient. 

• Reports
• Broadcast Message Reports
• Transactional Reports
• Management Reports & Tools
• How to Export Report Data

Reports

On the Reports overview page, there are three main sections: 

1. Broadcast Message Reports
2. Transactional Reports
3. Management Reports & Tools

On this page you will also see a pie chart for a quick glance at your broadcast message's stats that defaults to the last 7 days. You can change the time frame for the pie chart in the dropdown to see stats for different periods of time. 

Under Report Settings, you can enable dynamic reporting and change the time zone shown in your reporting. By default, your reports are shown in Eastern Standard Time.

 

Broadcast Message Reports

To view reports and statistics for broadcast (mass) messages, click Open report dashboard:

In the Broadcast Reports Dashboard, you will find a record of previously sent messages and messages scheduled for future dates. Data available is based on the Data Retention Policy. 

Each message sent or scheduled will be listed with a message ID, Subject, optional Campaign Identifier, Sent date and time, Recipient count, Opens, Clicks, Unsubscribes, Bounces, and Complaints. The last column, Tools, allows you to view the message or view the message's preprocessing log . If you have the option to pause a sending message, the pause icon will show in Tools. 

Transactional Reports

If you send transactional emails, you can find reporting and statistics by going to Open Transactional Dashboard:

At the top, you will see the Transactional Email Groups section that displays stats for all transactional groups, including the system-created Default Transactional Group and any custom groups you have created. The cumulative stats shown are for all transactional messages sent for each transactional group from the beginning of the account or transactional group creation date.

Below the top section, reports for all transactional messages is displayed. Each transactional message will be listed with a transactional ID, optional Custom ID, To Email Address, From Email Address, Subject, Sender, Sent (date & timestamp), (transactional) Group, message Size, Status, and a link to the message SMTP Log.

This page can be filtered for a specific time frame, email address, or other details. To filter transactional message reports:

1. Click the Filter icon to filter and sort reports by different criteria, including: Transactional ID, To Email Address, From Email Address, Transactional Group, Sent Time and Subject.
2. Click the Envelope icon for the option to Download the report or Get Email a copy of the report. 

Management Reports & Tools

This section includes the following: Open Management Dashboard, Report Settings, Delivery Optimizer Tool, Delivery Health Check Tool, Bounced Addresses List, Unsubscribed Addresses List, Unsubscribed Domains List, Logs for Standard API, Logs for Transactional Event API, Address Changes, and Complaint Rates. 

For details on all of the data and tools in this section, read Management Reports & Tools. 

How to Export Report Data

You can export your reporting data in both the Broadcast Message Reports and the Transactional Message Reports. On the far right of the Quick Links toolbar, there will be an envelope icon. 

Quick Links toolbar in Broadcast Message Reports:

Quick Links toolbar in Transactional Message Reports:

Use the envelope icon  to export your data by email or .CSV download. Or use the filter icon  to search for specific data and then export. In Broadcast Message Reports, clicking the export button will download the history of your campaigns. For campaign specific details, you must open the desired data (such as opens, clicks, bounces), filter if desired, and export from there.