Delivery Setup with Hostmonster

Setting up DNS records for authentication is critical for improved delivery. This page goes over setting up the SPF record, the DomainKey/DKIM record, and the Custom Tracking Domain when using HostMonster. 

When you log in to manage your domain, select the DNS Zone Editor.

 

Ensure the drop down on the following screen has the correct domain for these records.

There are three steps you will take: 1) add an SPF record; 2) add a DKIM record; and 3) add a Custom Tracking Domain. Each of these steps will be done exactly the same way but with different values.

 

SPF Record (Watch this video!)

An SPF record is inserted as a TXT record. Change the Type to be TXT.

For Host Record, insert: @
(This will apply the SPF record to the primary domain. If you are creating a record for a subdomain, please see below.)

For TXT Value, insert: v=spf1 include:jangomail.com a mx ~all

Click Add Record.

The "a" and "mx" included in the Points To value are to ensure that your web server and mail server are included as authorized senders for your domain. 

If you already have an SPF record... 

Then you simply need to input “include:jangomail.com”. It's important to make sure that your SPF record, if you already have one, does not have too many lookups. If you do have too many lookups, you can consider removing any unnecessary inclusions or consider using a subdomain for sending email.

 

DKIM (Watch this video!)

The value for your DKIM record must first be created in your JangoMail account. If you have not yet created it, please see this page for instructions. Once you have created the DKIM, you will then return to your domain to put it into place.

A DKIM record is also inserted as a TXT record. Change the Type to be TXT.

For Host Record, insert: jm._domainkey
(If you have a custom selector, instead of "jm", then use "yourcustomselector._domainkey".)

For TXT Value, insert the custom value created in your JangoMail account. 

Click Add Record.

Sometimes this change will take effect immediately. To enable your DKIM record, return to your JangoMail account where you created the key (in Settings, under Sending and Receiving) and click on the icon with the lightning bolt next to this domain and selector. You will see a message indicating success or an error. It may be that the record has not fully propogated yet or there is an error in what was entered. Give it time and check back later. If you have waited 24 hours and still are unable to enable your DKIM, double-check your value is correct and submit a support ticket for assistance.

 

Custom Tracking Domain (Watch this video!)

The Custom Tracking Domain is not a TXT record, but a CNAME record. Change the Type to be CNAME.

For Host Record, insert: track

For Points To, insert: jngo.net

Click Add Record.

After this has been created, enter track.yourdomainname.com into a new tab in your browser. If you receive the JangoMail message screen as shown below, your tracking domain has been successfully created!

Return to your JangoMail account, and go to Settings. Expand Tracking and select Tracking Domain. Insert track.yourdomainname.com and Save.

 

**Note on changing your tracking domain:

If you have created messages in the past that have your unsubscribe link or any links created by JangoMail (modify profile, confirmed opt-in, etc.), these will need to be updated in your messages because of your new tracking domain. 

 

Step by step videos:

 

 

 

 

 

 

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