View the delivery status of each message you send. Delivery Status is visible for both Campaigns and Transactional Messages.
Note: Delivery Status and SMTP logs are available for 15 days.
There are 5 statuses: Pending, Delivered, Deferred, Undelivered, and Expired:
This means that the message has not yet been sent or the log is not yet available.
The message was successfully accepted by the receiving server.
|JangoMail has attempted to send the email, but for one reason or another we are not able to deliver it at this time. We will retry up to 5 times before marking the message as undelivered.|
|This means that we were not able to successfully deliver the email to the server. This could be due to a bounce, block, or even too many deferrals.|
This means that we no longer have the delivery status for this email. We only keep the delivery statuses (and SMTP logs) for 15 days.
How to View Statuses:
- Navigate to Reports
- Click on Open Campaign Dashboard
- Click on the Recipient count for the message you wish to view.
- Scroll through your Recipients to view Status:
- Navigate to Reports.
- Click on Open Transactional Dashboard.
- Scroll through your transactions to view Status:
|Need help on getting your emails successfully Delivered to the Inbox?|